FAQ

Products

Do your box sizes represent the print sizes they hold, or the overall dimensions of the box?

How many prints can your boxes hold?

Do you offer studio samples?

Customization

How much do customization cost?

What is a logo die? Do I need one?

I wish to buy in bulk, may I still customize each item individually?

What type of files should I submit for my customization?

Turnaround and Shipping

How long will it take to process my order?

Do you ship to my country?

How much does shipping cost?

What if I need my order rushed?

I live outside the US, will I have to pay Duty and Taxes for my order?

Order Satisfaction

What if there is an error or defect with my order?

I accidentally made a mistake on my order!

I don't like the product I received. What can I do?